NUZN Infotech — Frequently Asked Questions

NUZN Infotech is a software company based in New Delhi, India. We build business software — ERP, POS, CRM, HRMS, inventory, hotel, energy and more — and provide services like cloud hosting, AI, custom development and integration.

We're based in New Delhi and serve businesses across India, from single-shop startups to national enterprises across hospitality, retail, manufacturing, healthcare and more.

Yes. We offer ready products (like NUZN One ERP, NUZN Dine POS and NUZN CRM) and services (NUZN Cloud, NUZN Forge custom development, NUZN Assist AI, NUZN Connect+ integration and more).

Book a free demo or reach us via the contact page, email or WhatsApp — we're happy to understand your needs and suggest the right fit.

Core products include NUZN One (ERP), NUZN Dine & NUZN Express (restaurant / QSR POS), NUZN CRM, NUZN People (HRMS & payroll), NUZN Inventory, NUZN Billing, NUZN Energy and NUZN Visitor — plus services like Cloud, Intelligence, Assist, Edge, Mobile, Studio and Grow.

NUZN Dine is built for full-service, dine-in restaurants (tables, KOT, courses). NUZN Express is built for takeaway, delivery and QSR / cloud-kitchen operations — counter billing, tokens, aggregator orders and offline-first reliability.

NUZN Grow is our digital-marketing service (SEO, ads, social and content). NUZN Reach is our bulk-email marketing product. They're separate offerings for separate needs.

Yes — they share one connected ecosystem. Finance, stock, sales and HR flow into NUZN One, and everything connects through secure APIs (NUZN Connect+), so your data stays consistent everywhere.

Absolutely. Adopt only what you need today and add more modules or products in phases as you grow — all fully integrated.

Pricing depends on the products, number of users and deployment you need, so we quote after a short conversation. Book a free demo and we'll give you a clear, tailored price.

Both models are available depending on the product — subscription (monthly / annual) or one-time licensing with an optional support plan. We'll recommend what fits your business.

Yes — we offer a free, no-obligation demo so you can see the software working with scenarios close to your business before deciding.

Ongoing updates, patches and support are covered by a maintenance / support plan, which we'll outline as part of your quote.

Yes, always. Your data is yours, with full export and API access, hosted wherever you choose.

Start with a free demo. We learn how your business runs, recommend the right products, and propose a clear, low-risk implementation plan.

It depends on scope. Smaller products can go live in days; a phased ERP rollout typically starts delivering in 3–6 weeks. We go live in stages so you see value early.

Yes. We migrate masters, opening balances and history from Tally, Excel or your existing software as part of onboarding.

We plan phased, tested rollouts with rollback, and schedule cutovers around your business, so day-to-day work keeps running throughout.

Yes. We train your team on the modules they use and provide documentation, so people are confident from day one.

We provide support and monitoring with a responsive helpdesk. Plans can include 24x7 coverage for business-critical systems.

Proactive monitoring, bug fixes, security patches, updates and helpdesk access — tailored to your product mix and required response times.

Through the contact page, email, phone or WhatsApp. Your plan defines the channels and response times you can rely on.

Yes — that's exactly what NUZN Renew does. We take over, stabilise, secure, document and maintain existing systems, even without the original developers.

Yes. We use encryption, secure authentication, access control and regular backups. Cloud deployments run on infrastructure with enterprise-grade security and monitoring.

Wherever you choose — your own cloud, NUZN Cloud, or on-premise. You decide, and the data remains yours.

Yes. Our billing and ERP products include GST-compliant accounting, e-invoicing and e-way bills for India.

Products that need it — like NUZN Dine and NUZN Express POS — are offline-first: they keep working without internet and sync automatically when the connection returns.

Yes — NUZN Cloud provides managed cloud hosting, migration, backups and scaling, so you don't have to maintain your own servers.

Yes. Workflows, approval chains, document formats and reports are configured to match how your business already runs, rather than forcing you to change.

Yes — through secure APIs and NUZN Connect+, we connect NUZN products to your existing ERP, CRM, accounting, payment and other systems.

Yes — NUZN Forge is our custom software development service for when an off-the-shelf product isn't the right fit.

Yes — NUZN Mobile builds Android and iOS apps for customers, field teams and internal operations, integrated with your systems.

Yes — NUZN Intelligence delivers analytics and BI dashboards, and NUZN Assist adds AI chatbots and automation. See our AI & Cloud Computing guide for an overview.