Privacy Policy

NUZN Infotech (“NUZN”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use our website, software products and services.

1. Information We Collect

We collect information you provide directly and information gathered automatically when you use our services:

• Contact & account details — name, company, email address, phone number and billing details you submit through forms, enquiries, demos or purchases.
• Transaction information — records of products/services purchased and invoices. Card and bank details are handled by our payment gateway; we do not store your full card numbers.
• Usage & device data — IP address, browser type, pages visited and interactions, collected through cookies and analytics to improve our services.
• Support communications — messages, emails and call details when you contact us for sales or support.

2. How We Use Your Information

• To provide, operate, maintain and improve our products and services.
• To process transactions, issue invoices and deliver purchased software or services.
• To respond to enquiries, provide onboarding, training and technical support.
• To send service updates, security notices and, where permitted, relevant offers.
• To comply with legal, tax and regulatory obligations.

3. Payment Information

Online payments are processed through PCI-DSS compliant third-party payment gateways. Your card, UPI or net-banking credentials are entered on the gateway’s secure environment and are not stored on our servers. We receive only a transaction reference and status.

4. Cookies

We use cookies and similar technologies to keep the site functioning, remember preferences and understand usage. You can control cookies through your browser settings; disabling them may affect some features.

5. How We Share Information

We do not sell your personal information. We share it only with: service providers who help us operate (hosting, payment, analytics, communication) under confidentiality obligations; and authorities where required by law. Any sharing is limited to what is necessary for the stated purpose.

6. Data Security

We apply reasonable technical and organisational measures — encryption in transit, access controls and secure hosting — to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described here and to meet legal, accounting and reporting requirements.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website and products may link to third-party sites and services. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.